The foundation of care
By understanding the individual and personal needs of each resident, we create customised living and support options, so everyone receives care tailored to them.
Our experienced team provide consistency of care and companionship to meet each resident’s individual needs. We know how reassuring it is to see familiar faces and your loved one will enjoy getting to know our friendly team. As well as being a reliable liaison for family members, our team are on hand to aid daily personal care with professionalism and dignity.
Life at Sunrise is richer because our residents’ preferences and ideas shape it. We desire to see their best opportunities fulfilled in a lively social community whilst retaining a real sense of home and self.
It was back in 1981 that the very first Sunrise opened its doors, founded by Paul and Terry Klaassen. Since then, our approach to providing the best possible lifestyle for each resident – based on individual preferences and needs - has remained unchanged.
Come and experience the Sunrise Life for yourself at any of our 25 locations nationwide, or call our friendly team on 0800 0318 474.
Our principles of service
These are the principles of service that guide and shape every aspect of our approach to care for older people:
- We believe the best care comes from respecting that every individual is unique
- We encourage independence
- We create opportunities for individual fulfilment and personal choice
- We work to help every resident live the fullest life possible
- We know that having a role in an active social community provides a valuable sense of purpose
- We provide personalised care in attractive and homely surroundings
- We welcome and encourage involvement from families and friends
The Sunrise experience
You can see the Sunrise difference in the way that residents bring their treasured items to add their sense of style to their suites. You can see it in our community pets, freshly cut flowers and space for both residents and visitors to catch up in our bistro and restaurant. And you can see it in our on-site salons, providing expert hairdressing and personal care to help our residents to feel their very best. These are all Sunrise ‘Signatures’ that make Sunrise a home from home.
"She could not have had kinder or tenderer care from both the care and nursing staff; whoever passed by - management, admin, technical, laundry, or cleaning staff - all had a smile and a friendly word."
Daughter of a resident at Sunrise of Guildford
Dining and nutrition
Time spent around the table together is an essential part of life at Sunrise. Our dining rooms are designed for great food and good conversation; the hub for special occasions and seasonal meals – our Christmas dinner is legendary!
“ The chef learnt about mum’s favourite foods and where possible, tried to incorporate these into the menu.”
Neil, son of resident at Sunrise of Westbourne
Sunrise’s residents enjoy a choice of three delicious, well-balanced meals, prepared from scratch and featuring a variety of menu choices that support each resident’s unique nutritional needs. We use only the best suppliers. All our meat, for instance, comes from Donald Russell – the same butcher who supplies the British Royal Family.