Around the country, there are tens of thousands of residential care homes for older people. What makes Sunrise so special?
We have been ranked top for residential care and second for nursing care by the Care Quality Commission (CQC), the independent regulator of all health and care services in the UK.
We treat each and every resident as an individual. Whether you need support or not, the compassionate care team are committed to helping residents and family members by providing comfort, security, life enrichment and care within a safe, vibrant and uplifting environment.
As part of the process of moving in, we talk in depth to each resident and their families so that we have a clear and detailed view of each residents’ needs, hobbies, interests, former careers, favourite foods and so on.
This all helps us not only to deliver the best possible care for each and every resident, but to see each resident, tailored to their individual needs. By preserving dignity, respecting independence and promoting life enrichment, we help to create a real sense of home.
Designated Care Managers
The Designated Care Manager is unique to Sunrise, a role we conceived to ensure residents receive consistent care from the same caregiver. Compassionate and trained, a Designated Care Manager offers a helping hand and a listening ear, preserving residents’ dignity by encouraging their independence. The Designated Care Manager is a resident’s go-to person for emotional and pastoral support, as well as a valuable liaison for family members.
Individualised Service Plans
Designated care managers contribute to the Individualised Service Plan, which is at the heart of Sunrise’s resident-centred approach to care. It is a comprehensive, customised programme of care based on the resident’s interests, needs and wishes, which is developed with the resident and their family before moving in. It guides daily interaction between each resident and team members at Sunrise and is updated as an ongoing reference, allowing the team to adapt quickly if a resident's needs change.
We continue to monitor the situation on a daily basis, following public health advice. We've a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families of existing residents or by potential new residents who may want to view one of our homes. The majority of our homes are open for admissions.
As part of our approach to reopening for visitors, we'll be operating in a very different way. To minimise the risk of infection we've produced a safety guide.
We'll continue to follow public health advice to determine when visits will return to normal and will continue to do our best to support residents to keep in touch with loved ones.