Palliative care treats the physical and emotional symptoms that occur during the last stages of life. It includes treatments such as medicine, physical therapy, nutrition management, counselling, and coordination with hospice, mental health providers, and more. In addition to making the resident as comfortable as possible, palliative treatment includes support groups, planning resources for family members, and other emotional support.
Ultimately, we all want to end our lives in quiet dignity, free from pain, in a place where we feel at home, surrounded by family or friends. At Sunrise, our palliative care services are provided with the care, compassion and professionalism that both the resident and their families need during this final challenge in everyone’s life.
The final stages of a person’s life can be even more of a complicated and emotionally overwhelming experience for the family of someone with late-stage dementia or a terminal illness. Sunrise team members work with medical staff, hospices and other professionals whenever needed in order to provide a comfortable environment for the resident and to relieve suffering as much as possible.
As our residents are all particularly vulnerable to the COVID-19 infection, we have taken the difficult decision to temporarily suspend all visits from relatives and friends, unless in exceptional circumstances. We do not take this decision lightly; reducing visitors into our homes will help protect the health and safety of residents which is our priority. Visits from healthcare professionals and for matters relating to health and safety continue with appropriate precautions.
Our intention is to follow public health advice to determine when visits will return to normal. We will continue to do our best to support residents to keep in touch with loved ones via other methods, such as phone and video calls, letters or emails in the short term.