No one describes their experience at Sunrise of Westbourne better than our very own residents and families. Read some of our favourite testimonials below
Tim, the son of a resident at Sunrise of Westbourne left this amazing review on Carehome.co.uk.
Nicole McCarthy is the daughter of a resident at Sunrise of Westbourne and wrote us a lovely letter. You can read her thoughts by clicking here.
Roy Parker is a resident at Sunrise of Westbourne and he gives his own personal account of his experience. You can read his thoughts by clicking here.
Neil Greenway's mum lived at Sunrise of Westbourne for two wonderful years. Neil wrote about the fantastic care she received whilst she was there. You can read his thoughts by clicking here.
Julian Kinder's mum and dad lived at Sunrise of Westbourne for nearly seven years. Julian wrote to share his feelings about his parents' life with us. You can read his thoughts by clicking here.
Heather Bunce made a list of all the things that she felt made Sunrise of Westbourne such a special place to live for her parents. You can see what Heather appreciated about life at Sunrise by clicking here.
All staff very friendly and helpful.
How likely would you be to recommend Sunrise of Westbourne? Extremely Likely
I have been here for a long time and feel like home here. I know the staff by name, and they treat me as a member of the family. I take part in lots of activities and have led some. I have a very convenient room on the ground floor with a window (looking out on the garden and road).
Review relates to November 2020.
My mother has lived at Sunrise for 7 years, initially in assisted living and as her dementia progressed and her needs required more support she moved to Reminiscence. This home is outstanding, the staff at all levels are friendly and engaging with residents, more importantly to us is that they are well trained, skilled and make every effort to ensure that my mother's needs are met. They operate as one huge team regardless of which department they might belong to, and all staff knows my mum by name. As I write we are living with COVID and all the implications of this, yet as a family we all know that my mum is being well cared for. We cannot thank the staff enough.
Review relates to September 2020.
Superb staff who seem to always go the extra mile to look after the residents and to support the family. The building and rooms are very good and kept immaculately clean. There are plenty of activities, the food is very good, and the residents have a very wide choice.
I am reassured during the current Covid pandemic that my father is in good, safe hands and is being well looked after despite all the current challenges.
It is not cheap, but well worth the cost of knowing my father is in very good hands.
Excellent in every way. All staff are helpful, kind, caring. Nothing is done in a hurry. Food is excellent and plenty if you require it.
Rooms are left very clean. I have no regrets coming here and you soon become used to communal living.
Review relates to July 2020.
Due to the latest national restrictions, we continue to monitor the situation on a daily basis, following public health advice. We’ve a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families or existing residents. The majority of our homes are open for new residents.
At Sunrise Senior Living UK, the health and happiness of our residents is of the utmost importance. It’s why over 90% of our care homes are rated as Good or Outstanding by the CQC. That’s why we’ve put in place a range of rigorous measures to help reduce the risk of COVID-19 infection within our homes, and to protect the physical and emotional wellbeing of our residents and the team around them.