Sunrise of Virginia Water

Testimonials

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Resident and Family Testimonials

No one describes their experience at Sunrise of Virginia Water better than our very own residents and families. Read some of our favourite testimonials below.

"I feel strong enough to cope..."

When Dorothy Lacey joined us for a respite stay she was, as she says, feeling very "low". Staying at Sunrise was a breath of fresh air, which gave Dorothy the lift she needed to take life by the horns once again.

Read how she felt about Sunrise by clicking here.

"Thank you for giving me hope..."

This family member - who prefers to remain anonymous - and her sister were left "feeling flat" by their experience of searching for suitable care homes for their aunt...until they found Sunrise. See their story by clicking here.

A life remembered and celebrated

As with every resident at Sunrise, we see the whole person. Not only who they are now, but their life history and the experiences they have enjoyed. Hilda Flint's family wanted us to share this description of their mother's life. "We should like to thank the management, carers and staff at Sunrise for all the care and love they gave Hilda, our dear Mother, during the time she was there. Thank you." said her son, David.


I am a respite resident and have been here two weeks. The staff are very pleasant and helpful. The accommodation is very good and bedroom pleasant. The Bistro is open all hours, therefore a good cup of coffee etc is always available. I have had visitors who have been impressed with the accommodation and have opted to have the evening meal with me. The care team are first class and once I have sorted out my existing home it is my intention to make Sunrise of Virginia Water my permanent residence.

Review relates to May 2019.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

31 May 2019 by Stanley H Respite Resident/Service User

Sunrise of Virginia Water is such a fantastic place. So happy my nan is living here. We love that nan is so well cared for. Great staff and everything is so well maintained and decorated.

Review relates to May 2019.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

24 May 2019 by L M Granddaughter of Resident/Service User

Experienced positive, caring and sympathetic attitude by ALL staff during my father's demise, and ongoing support to my Mother, both of whom had been resident of Sunrise Virginia Water since my fathers' descent into dementia. Nothing was too much trouble following his death, including being able to hold the Wake there, where friends and family could also see and experience the outstanding environment in which Mum now lives.

Review relates to March 2019.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

24 May 2019 by Kevin B Son of Resident/Service User

We had a lovely tea party on Sunday and we were well looked after, as usual, everything is never any trouble and your staff are wonderful, always kind and considerate and we were lucky we picked such a lovely care home.

Review relates to May 2019.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

21 May 2019 by Peter C Husband of Resident/Service User

The Sunrise of Virginia Water team have been amazing in taking my mother in for respite following her stroke. Nothing has been too much trouble for them and they have gone above and beyond in their efforts to make arrangements and settle her in. Everyone has been so kind, friendly and caring. Genuine warmth exudes from all the employees here and its a welcoming, safe and secure environment. My mother is happy to be here and has fulfilling days which ticks all my boxes!

Review relates to May 2019.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

16 May 2019 by D D Daughter of Resident/Service User