Sunrise of Purley has been absolutely excellent during the Covid-19 crisis and Mum has been kept safe and well. The staff have been so good during this trying time.
Review relates to September 2020.
How likely would you be to recommend Sunrise of Purley? Extremely Likely
Visited in Covid-19 times - excellent to see my grandmother for the first time since March. Temperature taken, sanitised, mask on, gloves on and forms filled out - very organised and a lovely visit. Thank you.
How likely would you be to recommend Sunrise of Purley? Likely
I am writing this review as being the son of a resident at Sunrise Purley. Although I am making this review mainly about the care home during the current Covid-19 crisis, it should also be known how happy my family is with the care our Mother is getting.
Under normal circumstances, it was always a pleasure to go to see Mum either in her room or anywhere in the home or garden. Without a doubt, the place is beautiful and extremely well run by all of the staff.
On Monday 20th July having booked with a member of staff, I was for the first time able to go to visit Mum in person. Not wishing to "mess things up" I arrived early and was greeted cheerfully by a lady who directed me through a thorough sanitary procedure before allowing me to visit Mum, stressing the need still for Social Distancing.
I was able to see Mum properly for the first time since March, and it was wonderful. Mum is 101 years old, and couldn't be in better hands. To all the staff, keep up the excellent work, and be safe.
Review relates to July 2020.
Everything is OK.
Very nice place, like a hotel. Helpful staff. Do make a visit - you will be very pleased.
We continue to monitor the situation on a daily basis, following public health advice. We've a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families of existing residents or by potential new residents who may want to view one of our homes. The majority of our homes are open for admissions.
As part of our approach to reopening for visitors, we'll be operating in a very different way. To minimise the risk of infection we've produced a safety guide.
We'll continue to follow public health advice to determine when visits will return to normal and will continue to do our best to support residents to keep in touch with loved ones.