My mother is very independent and has lived alone for 25 years so she was very reluctant to try a care home. We chose Sunrise partly because of the generous individual living space to allow her to maintain a certain level of independence. At the end of the first month we have been really impressed to see how well she is settling in. She loves her room/suite and has nothing but praise for all the staff members she has encountered. We are pleased to hear she is getting on well with other residents and she enjoys the personal attention, having used the hairdressing facilities and nail treatments.
Review relates to August 2020.
How likely would you be to recommend Sunrise of Fleet? Extremely Likely
My mum has dementia and was quite distressed in previous care home wanting to leave and go home by dad and night. Since being at Sunrise she has relaxed and made the staff and other residents her new family. She helps with household chores and is v content. Activity staff have personalised activities to keep her interested and gardening.
Over the past 4/5 months of national fear, restrictions and instructions that everyone has been forced to obey, as a resident of Sunrise of Fleet, I am well aware of how the already high standard of residential care under which Sunrise operates on a normal day-to-day basis has not only contributed to safeguarding the wellbeing of residents but also enabled them to comply with the ever-changing government requirements more easily.
Very well done Sunrise of Fleet!
Review relates to June 2020.
This is a long-overdue review to submit, my apologies. I, our family and my Mum are all very pleased with everything that the Sunrise team are doing to take excellent care of her, particularly during these difficult times. Every time I speak to my Mum, she's always in a good mood, which is a credit to all of the staff, particularly considering how much the residents have had to remain in their rooms, understandably. Mum constantly sings the praises of all of the staff there and is very happy to be a resident there.
The ongoing care during the C-19 crisis has been faultless. In addition, we have found the regular communication to be very helpful in keeping us informed. We thank every member of the Sunrise of Fleet team.
Review relates to May 2020.
We continue to monitor the situation on a daily basis, following public health advice. We've a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families of existing residents or by potential new residents who may want to view one of our homes. The majority of our homes are open for admissions.
As part of our approach to reopening for visitors, we'll be operating in a very different way. To minimise the risk of infection we've produced a safety guide.
We'll continue to follow public health advice to determine when visits will return to normal and will continue to do our best to support residents to keep in touch with loved ones.