Staff were very hospitable to guests. Welcomed with a complimentary tea/coffee. We had arranged a family meal in the dining room which had been nicely decorated and had a homely feel to it. The food was delicious and all of us enjoyed it. The service was very good.
Review relates to November 2018.
How likely would you be to recommend Sunrise of Esher? Likely
I cannot praise Sunrise of Esher highly enough. Following a fall and a major operation, my 92-year-old mother was unable to do anything for herself and we knew we had to place her in a care home. Having visited several homes in the area, I was getting more despondent until I walked in through the doors of Sunrise, into a place that looked more like a grand hotel than a care home.
The building is elegant, the food is superb, the garden is beautiful and my mother could not have been happier.
From the moment she arrived, my mother was treated with dignity and respect by all the staff who went over and above the call of duty. Visiting her was a real pleasure as we were always made to feel so welcome and included. The care they took of my mother was exemplary from the moment she arrived, confused and distressed, to the very end where she died peacefully in her bed and the staff accorded her a 'guard of honour' as she was taken out. We will be forever grateful to Sunrise.
Review relates to September 2018.
How likely would you be to recommend Sunrise of Esher? Extremely Likely
Every care was given to my wife from the first day of her arrival until her end of life in Sunrise of Esher. Thank you all very much indeed.
Review relates to February 2018.
After two delightful weeks in Sunrise, my respite care remains a very happy memory. Everyone friendly. All use first names and any help, press the button will bring a friendly face with a solution.
My family and I were extremely impressed with the engaging and professional approach taken by the whole team at Sunrise of Esher. Nothing was too much trouble and on all our visits we were made to feel extremely welcome and always offered hospitality. During the difficult times, empathy and understanding were very evident.
All the staff were exemplary towards my family and friends - sincere thanks.
Review relates to March 2018.