After two delightful weeks in Sunrise, my respite care remains a very happy memory. Everyone friendly. All use first names and any help, press the button will bring a friendly face with a solution.
How likely would you be to recommend Sunrise of Esher? Likely
My family and I were extremely impressed with the engaging and professional approach taken by the whole team at Sunrise of Esher. Nothing was too much trouble and on all our visits we were made to feel extremely welcome and always offered hospitality. During the difficult times, empathy and understanding were very evident.
All the staff were exemplary towards my family and friends - sincere thanks.
Review relates to March 2018.
How likely would you be to recommend Sunrise of Esher? Extremely Likely
All round great experience for my father and for us as his family. If he wasn't going back to his own home, he would be staying here permanently. Thanks to all the staff, particularly the carers who are wonderful.
Review relates to December 2017.
Every member of staff is really rather wonderful - they are all warm, helpful and very approachable. It is thanks to this fantastic team that my mother has settled well as she was extremely apprehensive about making the transition from her own home to a care home. The accommodation and all communal areas are head and shoulders above other care homes. The activities and entertainment are varied and well planned and every effort is made to accommodate all tastes and interests. I have every confidence and gain comfort from knowing that my mother is being cared for to the highest standard.
Review relates to November 2017.
Mum has been here for four years. She often says how glad she feels that we found it for her. The staff are kind and respectful to her and generally care and keep her family up to date. She had a pleasant room which is well looked after and kept very clean. The food is good, varied and imaginative. We have had two minor health emergencies and I have seen how very quick and efficient the carers are to provide expert assistance.