What measures have been taken so far to protect the residents and staff?

As well as using PPE (personal protective equipment) in a home for residents who have symptoms suggestive of COVID-19 we are also using PPE when delivering care and other services within two metres of all other residents in that home. This therefore applies to personal care, assisting our residents who need help with eating, when delivering medication and when providing one to one activities at a resident’s bedside or chair, as examples. This is intended to minimise the risk of spread of the infection from one resident to another. I hope that these measures reassure you, when you are not able to visit as usual, that we are taking every appropriate infection control measure to safeguard your loved one.

We use cookies to give you the best possible experience of our website. Some of the cookies we use identify your browsing habits and enable us to show you other content and products relevant to your interests. If you continue, we'll assume you're happy for your web browser to receive all cookies from our website. See our privacy policy  for more information on cookies and how to manage them.