We are thrilled to display a testimonial from a very happy and complimentary family member, above is a snippet but you can read more of their lovely words here.
I went into Sunrise for a 2-week respite holiday during the lockdown, so the activities were limited to indoors, now outings or outside contact (relatives or friends). Sunrise could not have been more supportive.
Review relates to June 2020.
How likely would you be to recommend Sunrise of Beaconsfield? Extremely Likely
During difficult times and my mum moving to 'end of life care' Sunrise have supported both mum and us as a family, facilitating visits during lockdown and reassuring mum as she has become increasingly agitated. I cannot fault the caring staff who have been quick to liaise with me when required. Mum herself is full of praise.
Review relates to July 2020.
I'm very happy with the lovely care my grandmother receives ay Sunrise. The staff are friendly, kind and compassionate.
I have been impressed with the quality of communication from the team in Beaconsfield - prior to lockdown and now during lockdown. They have been very responsive in terms of requests for information and proactive in terms of updates regarding the virus and related issues. They have taken time to understand the needs of my godmother and to seek to meet them in the best way. She has been safe and comfortable throughout her stay at Sunrise Beaconsfield.
During the pandemic, Sunrise has absolutely risen to the challenge, keeping my nearly 98-year-old grandmother engaged and interested in life, despite the situation. They have kept us as a family well informed and adopted a reassuringly cautious approach, which feels right under the circumstances.
Right from the start, the Sunrise team have worked hard to facilitate contact between residents and their families using a variety of innovative tools - introducing my grandmother to the delights of FaceTime has been hilarious, but required considerable support from her end using a Bluetooth speaker to amplify sound as her hearing is poor. We are now FaceTiming regularly and this really helps.
I would also like to thank the staff for printing out emails for her - I try to send regular updates which they very kindly print and hand deliver, essential in the early days when the post was a bit hit and miss. And the window visits have been wonderful.
We continue to monitor the situation on a daily basis, following public health advice. We've a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families of existing residents or by potential new residents who may want to view one of our homes. The majority of our homes are open for admissions.
As part of our approach to reopening for visitors, we'll be operating in a very different way. To minimise the risk of infection we've produced a safety guide.
We'll continue to follow public health advice to determine when visits will return to normal and will continue to do our best to support residents to keep in touch with loved ones.