No one describes their experience at Sunrise of Bassett better than our very own residents and families. Read some of our favourite testimonials below.
When Fiona's mum passed away, she wrote us a letter because - as she says - "there are so many sad stories about the quality of care. I hope my mum's experience can be an example of what is possible.
You can see Fiona's moving and inspirational letter in full by clicking here.
In July 2013, Lara McAneny needed to find a new home for her Nana - fast. As British-born Lara now lives in the USA, it was always going to be something of a challenge. Lara writes "I would like to share my story of how we were blessed to find Sunrise Senior Living of Bassett in Southampton, where my Nana now resides.
You can read the full story by clicking here
After her aunt sadly passed away, one family member was moved to write to Sunrise to let us know that her aunt had felt happy here.
You can read part of her letter by clicking here.
I came to live at Sunrise two and a half years ago. I had been very unwell before and I was glad I made the decision to stay, it was the best decision I have made. I have been shown much love and care from all concerned and each day is filled with lovely activities. If you wish to take part. We are all like one big family. Thank you - Patricia
I like being here, it's good. I've well looked after. The exercise activities; yoga, pilates and general exercise are excellent. I wouldn't change any of them. I'm getting very good value for money. The food is lovely. I definitely enjoy going out for trips in the minibus. The nurses and carers are all kind people. They are very helpful when I'm not feeling well. There is a very high standard of cleanliness in the rooms and community areas. I have lots of fun. I enjoy the amusements.
Review relates to September 2018.
How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely
I have been here for respite. I have been so well looked after. All of the staff are excellent. Food is first class. I enjoyed being on The Terrace floor because I had a door to the garden. It was just like having my own home and private bit of garden. I enjoyed the exercise classes and meeting new people. I have made good friends with the people on my table in the dining room. I am sorry to leave. I will miss all of the people here. I am in better health than when I came in. I'm walking properly now.
Sunrise is now my home, where I have been well looked after. I feel safe and secure. I', very happy and have made many new friends. all the staff are excellent. There are many activities on offer. I particularly like the quizzes, oral history, painting (although I'm no good at it), flower arranging and going out on trips in the mini-bus. The good is excellent and plentiful. If you want to put on weight (optional) this is the best place to be!
I have been in Sunrise for 3 years and can only say excellent.
Review relates to May 2018.
I first came to Sunrise of Bassett (Southampton) in 2013. I was not very well and came in for a month's rest. During this time I would have gone home as it took a while to settle. I really LOVE being here and wouldn't want to go anywhere else. I really have a lovely time, it's like being in a big family. Everyone is so kind and caring.