Working in Operations at Sunrise

Support office worker

We believe great care starts with great people, and actively seek professionals who share our passion for delivering quality care and exceptional service.

Our operations department is responsible for the overall management of our homes and roles in the department include General Manager, Deputy Manager and Regional Operations Director - roles with both clinical and commercial autonomy.

"My role focuses on the day-to-day running of the care homes. I ensure residents are well looked after and that the correct processes and procedures are in place to enable team members to deliver the best possible care they can. I love the ever-changing challenges that come my way."

Nick - Senior Director of Operations and Sales


The department ensures a motivated team delivers the optimal level of care and support for our residents, whilst providing sales and financial leadership, and ensuring our homes operate at peak efficiency.

The team oversees and is responsible for the quality of care, compliance, policies and procedure across our homes in England and Wales. As a regulated service, having a strong operations department can be the difference between good and exceptional care. 

We offer excellent benefits, from pensions through to discounts at retailers and reward outstanding work through our 'Heart and Soul' awards. Our teams deliver exceptional care, so we care for them.

Sunrise is committed to helping our staff progress and grow, with regular training and supervision, development opportunities and study support. If you work with Sunrise, you'll be encouraged to follow your ambitions and expand your skills too.

Winners of CIPS Award for Excellence in Procurement

Christopher Dean, Director of Procurement at Sunrise Senior Living UK: “We are absolutely honoured to win this CIPS Award for Excellence in Procurement. Our quick thinking has helped minimise risk of transmission and maximise the safety of residents. It was also amazing that we could help our colleagues in the US as well as other care providers in the UK with procurement of essential PPE. We look forward to supporting all our care homes in transitioning smoothly out the other side of this and establishing a new normal. I am so proud of the team for all their hard work throughout this pandemic.”

Sunrise have been shortlisted for two awards at the CIPD People Management Awards 2021: Best resourcing initiative and People team of the year - private sector

Read our recruitment brochure

To find out more about your future at Sunrise, and hear from current staff and residents, please take a look at our interactive recruitment brochure. We've created this brochure to help you to understand our recruitment process and to find out about all the great reasons why Sunrise is a great place to work.

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