Sunrise of Virginia Water

Testimonials

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Resident and Family Testimonials

No one describes their experience at Sunrise of Virginia Water better than our very own residents and families. Read some of our favourite testimonials below.

"I feel strong enough to cope..."

When Dorothy Lacey joined us for a respite stay she was, as she says, feeling very "low". Staying at Sunrise was a breath of fresh air, which gave Dorothy the lift she needed to take life by the horns once again.

Read how she felt about Sunrise by clicking here.

"Thank you for giving me hope..."

This family member - who prefers to remain anonymous - and her sister were left "feeling flat" by their experience of searching for suitable care homes for their aunt...until they found Sunrise. See their story by clicking here.

A life remembered and celebrated

As with every resident at Sunrise, we see the whole person. Not only who they are now, but their life history and the experiences they have enjoyed. Hilda Flint's family wanted us to share this description of their mother's life. "We should like to thank the management, carers and staff at Sunrise for all the care and love they gave Hilda, our dear Mother, during the time she was there. Thank you." said her son, David.


Generally very good care.

Review relates to August 2017.

How likely would you be to recommend Sunrise of Virginia Water? Likely

31 Aug 2017 by M D Son of Resident/Service User

I have been very happy with the care provided to my mother. The staff treat her with dignity and respect and appear to be genuinely concerned about her care.

Review relates to August 2017.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

31 Aug 2017 by Joy C Daughter of Resident/Service User

All the staff are friendly and helpful. They are very caring of the residents and try to look after their individual needs. Perhaps they could encourage the residents to take part in more activities. The public areas are all well cared for and welcoming with lovely flowers.

Review relates to August 2017.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

30 Aug 2017 by Carrie D Daughter of Resident/Service User

I know my mother is safe and well cared for at Sunrise. The staff are well trained and patient and are well able to deal with her sometimes difficult moods.

Review relates to August 2017.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

23 Aug 2017 by Pamela L Daughter of Resident/Service User

My mother has lived at Sunrise for 2years and 8months. Mum receives excellent attention from all the staff, from management, carers, activities, hairdresser, housekeeping and catering etc. The activities are excellent and I am made to feel involved in this lovely community. It is a home from home with wonderful, kind, caring and professional staff. The food is lovely, it is difficult to cater all the time for all tastes. Thank you.

Review relates to August 2017.

How likely would you be to recommend Sunrise of Virginia Water? Extremely Likely

23 Aug 2017 by Karen T Daughter of Resident/Service User