My dad was a resident at ‘Reminiscence’, Sunrise of Sonning for almost three years suffering from vascular dementia. The care, love, support and respect that my dad was given by the 'Reminiscence' team at Sunrise was exemplary throughout. My father's dementia journey was not easy for him or our family, but the staff were flexible, proactive and understanding the whole time. Communication from the staff to the family was also excellent.
Dad and our family are eternally grateful for the care and compassion shown. Thank you to all at Sunrise of Sonning.
Review relates to February 2018.
How likely would you be to recommend Sunrise of Sonning? Extremely Likely
Everyone has made my mum feel at home and treated her very well. Staff have been compassionate and caring. On one occasion, mum didn't receive help to get undressed and her buzzer didn't seem to work. This was resolved by mum leaving her room to find someone. I understand this was an oversight and hasn't happened again. Any problem has been dealt with immediately and with support and understanding.
We chose Sunrise for my mother after visiting several others and were impressed by their standards of care and attention to detail.
Although not the cheapest, Sunrise still offers value for money due to its high all-around standards.
I would particularly praise the staff for their care, sympathy, and professionalism. And everybody is very friendly.
I have found sunrise to be very caring. the staff are most helpful and kind to my husband and myself.
The home is very clean and welcoming. Lots of activities are also going on so a very good as one enters.
the only complaint I have which I had to bring to the notice of the carers was the washing of clothes which trousers and jumpers had shrunk. They should not be on a hot wash.
Our mother had been living in Sunrise for nearly five years and we had always been very happy with her care. Sadly she became unwell in January and received exemplary care from the carers and nurses for her final weeks. she was treated with love and respect throughout which enabled her to have a peaceful, dignified passing.
we felt very privileged that she was able to end her days at home.
Review relates to December 2017.