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Meet Our Team

One of the reasons why every Sunrise home is much more than just a care home is the team of people working there. Every hour of every day, Sunrise team members are working to make sure that our residents enjoy life as fully as possible. Here are just a few of the people you’ll find at your local Sunrise care home.

Heather Butler, General Manager

Heather

I qualified as a Registered nurse in 1983 and spent the early part of my career working in both the NHS and private sector. More recently I have made the transition into General Management.

I have worked as an NHS Modern Matron, managed multiple sites and worked as the General Manager for Community Services after graduating from Birmingham University with an MSc in Healthcare Policy and Management.

I am delighted to now be working at Sunrise of Edgbaston as the General Manager, as it gives me the opportunity to lead a team delivering excellent, quality care for some very special seniors.

The team and I are committed to hard work and dedication in order to serve the residents and ensure that the community represents caring and compassionate care within a beautiful environment at Edgbaston.

Muss Ashraf, Deputy Manager

Muss

As a founder team member of Sunrise Senior Living of Edgbaston, I have successfully worked my way up to becoming a Deputy Manager. Throughout my 10 years of service with Sunrise I have had the opportunities to work in a variety of roles starting as a Care Assistant, then a Senior Care Assistant and due to my nursing qualification and experience as the Wellness Service Coordinator. I then progressed onto becoming the Reminiscence Coordinator. I am proud to be a part of such a prestigious organisation and take pride in working alongside Sunrise’s core values and principles of service. Our Mission to Champion the Quality of Life for all seniors remains a central point in my heart.

Pauline Starrs, Assisted Living Co-ordinator

Pauline

After qualifying as a state Registered Nurse in 1979 I have spent many years working with seniors, a choice I made early on in my career. I strongly believe that everybody has a right to be treated with dignity and respect and that the care received should be the best we can deliver and be second to none.

In my role as Assisted Living Co-ordinator, I hope to lead by example as well as promote compassion and an understanding that we can all provide an excellent service and show respect for all.

Pauline Griffiths, Activities Co-ordinator

auline

Working at Sunrise to support our residents to lead a full, interesting and meaningful life is a hugely satisfying and rewarding role. To enable them to enjoy activities they may not have tried for years, or trigger memories which lead to meaningful discussions, can be the greatest part of my job.

I have worked in the care field for almost 25 years and still find working with older people a fantastic experience. Getting to know our residents as individuals, their likes and dislikes, learning about their rich and interesting lives is a wonderful privilege.=

Justine Ellory, Director of Community Relations

I am very excited to be liaising with families regarding the best care and support for their loved ones. Finding the right care and environment for your family is an extremely challenging time and I am the first point of contact for future residents and their families enquiring about the best care options here in Edgbaston. My role is hugely rewarding when you see new residents flourish and friends and family enjoying the peace of mind that comes from knowing that our community was the right choice.

Jo Hopkins, Director of Community Relations

Jo

My role within Sunrise of Edgbaston is to help and support families who are looking into care and a new home for their loved ones. To see the residents move in, settle and flourish - and the positive impact this has on the whole family is extremely rewarding.

It really is a privilege to be a part of the dedicated team at Edgbaston.

Kate Lester, Reminiscence Co-ordinator

Kate

I started working for Sunrise in 2010 as a care assistant. Having worked my way up, through the ranks, I am now the Reminiscence Coordinator.  I am passionate about delivering high quality person centred care to our residents living with Dementia.Prior to Sunrise I completed a BSc (Hons) Human Biology at the University of Birmingham. I have completed a Dementia Mapping Course through the University of Bradford and I have just commenced a Masters in Dementia Studies. I am a Dementia Friend and I am trained to deliver the Virtual Dementia Tour for all staff. 

My daily goal it to talk to each resident and ensure that they are receiving the care and support that they deserve. Caring for elderly, vulnerable residents is a wonderful privilege and I find it hugely rewarding.

Care Staff

Championing the quality of life for all seniors - it’s the mission and responsibility of every Sunrise team member. To achieve that, we invest in our care team. New team members complete a comprehensive Sunrise training curriculum focused on the care and wellbeing of our residents.

New team members receive
60+ hrs
of training in their first 30 days
Leaders receive an additional
72+ hrs
of training to help teams meet Sunrise standards
200k+ hrs
of continuing education for Sunrise team members each year
We adjust staffing
365 days
a year based on the number of residents and care needed

Where to Find Us

5 Church Road,
Edgbaston, Birmingham,
B15 3SH
To enquire, call: 0121 790 0121 To contact a resident call: 0121 455 1100