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Testimonials

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Resident and Family Testimonials

No one describes their experience at Sunrise of Bassett better than our very own residents and families. Read some of our favourite testimonials below.

"Thank you from the bottom of my heart."

When Fiona's mum passed away, she wrote us a letter because - as she says - "there are so many sad stories about the quality of care. I hope my mum's experience can be an example of what is possible.

You can see Fiona's moving and inspirational letter in full by clicking here.

"Blessed to find Sunrise..."

In July 2013, Lara McAneny needed to find a new home for her Nana - fast. As British-born Lara now lives in the USA, it was always going to be something of a challenge. Lara writes "I would like to share my story of how we were blessed to find Sunrise Senior Living of Bassett in Southampton, where my Nana now resides.

You can read the full story by clicking here

"My Aunt was very happy..."

After her aunt sadly passed away, one family member was moved to write to Sunrise to let us know that her aunt had felt happy here.

You can read part of her letter by clicking here.

"Best decision I have made..."

I came to live at Sunrise two and a half years ago. I had been very unwell before and I was glad I made the decision to stay, it was the best decision I have made. I have been shown much love and care from all concerned and each day is filled with lovely activities. If you wish to take part. We are all like one big family. Thank you - Patricia

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk


I have never had a more helpful manager I like the way he manages the team and is willing and helpful with the slightest of things and he always leaves us with a smile it really makes this feel like our home. I am well looked after by everyone.

Review relates to June 2017.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

22 Jun 2017 by J S Resident / Service User

I have been extremely impressed with the care given. The atmosphere and relationship between residents and staff is wonderful. I have eaten here on quite a few occasions - a lovely experience. I really have no negative comments.

Review relates to June 2017.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

14 Jun 2017 by Wendy H Daughter-in-law of Resident/Service User

Residents and son's/daughter's appreciate the outstanding levels of hygiene and cleanliness in the private rooms and community areas. Visitors are impressed by the homely feel they get when coming into the reception area from outside. I've been here for six months. I've made some good friends and I'm happy here. We receive unfailing courtesy, care and patience from all members of staff. We are all valued and know we can raise any worries or suggestions and know they will be dealt with. The food is tasty and varied. Alternatives are provided for intolerances and allergies. There is a wide range of activities on offer every day organised by members of the activities team. We're privileged to live in such lovely surroundings. I call it hotel living with care when needed. Please visit us.

Review relates to May 2017.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

06 Jun 2017 by Lorraine R Resident / Service User

The decision to move my in-laws into Sunrise. had to be made suddenly, but we have not regretted the decision at all. We are very impressed with the way the staff helped them settle into their new surroundings, and encouraged them to join in the many activities and social events held there. The food and menus on offer are outstanding. Staff have dealt with a medical emergency, promptly and professionally. We all feel a great weight has been lifted off our shoulders. Full marks to Sunrise.

Review relates to May 2017.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

26 May 2017 by Lynette W Daughter-in-law of Resident/Service User

I have been living in Sunrise for nearly 4 years. After setting in, I really love living here. It has been great getting to know residents and staff. I now consider everyone as my third family. Thank you to everyone.

Review relates to April 2017.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

21 Apr 2017 by Priscilla H Resident / Service User