No one describes their experience at Sunrise of Bassett better than our very own residents and families. Read some of our favourite testimonials below.
When Fiona's mum passed away, she wrote us a letter because - as she says - "there are so many sad stories about the quality of care. I hope my mum's experience can be an example of what is possible.
You can see Fiona's moving and inspirational letter in full by clicking here.
In July 2013, Lara McAneny needed to find a new home for her Nana - fast. As British-born Lara now lives in the USA, it was always going to be something of a challenge. Lara writes "I would like to share my story of how we were blessed to find Sunrise Senior Living of Bassett in Southampton, where my Nana now resides.
You can read the full story by clicking here
After her aunt sadly passed away, one family member was moved to write to Sunrise to let us know that her aunt had felt happy here.
You can read part of her letter by clicking here.
I came to live at Sunrise two and a half years ago. I had been very unwell before and I was glad I made the decision to stay, it was the best decision I have made. I have been shown much love and care from all concerned and each day is filled with lovely activities. If you wish to take part. We are all like one big family. Thank you - Patricia
On first impressions, the home was warm, welcoming and had a friendly atmosphere. All the staff have been fantastic. The cleaner, carers, maintenance, managers - everybody has made my uncles move easy and stress-free.
Review relates to September 2017.
How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely
So far in the two months I have been here, everything is fine. I feel when I have been here longer, I will be in a better position to comment.
How likely would you be to recommend Sunrise of Bassett (Southampton)? Don't know
The staff in the home are especially attentive and lovely. Nothing is too much trouble.
How likely would you be to recommend Sunrise of Bassett (Southampton)? Likely
I like it because the staff are very helpful and will do anything for you.
A very nice place, people (staff) calling family by name.
The food is exceptional.
The only improvement would be for the entertainment to be more inclusive for younger adults.
Review relates to August 2017.